• I am unable to add Scout to Apple Find My app
• I can't disarm / arm my Scout - the Scout is non responsive in the app
• My Scout is too sensitive and the alarm is easily triggered
• Scout is not responsive or disappeared from the Knog app
• I attempted a firmware update but the update failed
• I can use Find My to locate my Scout, but I can’t connect to the Knog App
• My Knog app is frozen after I performed a firmware update of the Scout.
• The alarm was triggered on my Scout, but no notification was received on my iPhone
• My Scout can’t connect in the Knog App correctly - I see it constantly switch between connecting and disconnected
• I attempted to connect my Scout to the Find My app, but failed to finalize the setup. My Scout is no longer discoverable in the Apple Find My app to connect.
• When I try to pair my Scout with the Find My app - I see a low battery warning
• I am unable to update my Scout firmware via the Knog app as it says the battery level is too low
• When I pair a new device the battery level indicator does not initially display correctly
• My Scout is non-responsive in the Find My app